Horizon Docs
ER:LC CAD
Separate responder and dispatcher consoles for ER:LC calls and units.
Feature guide
ER:LC CAD
Separate responder and dispatcher consoles for ER:LC calls and units.
What it does
- Provides separate Responder CAD and Dispatcher CAD pages instead of mixing both workflows together.
- Imports supported live ER:LC calls and keeps incident locations on the Fall map.
- Lets responders claim their ER:LC player, update status, receive assignments, mark assigned incidents handled, and activate panic.
- Lets dispatchers create manual calls by clicking the map, update call status and priority, assign claimed responders, and mark incidents handled.
- Turns responder panic activations into critical calls in the dispatcher queue.
How to configure it
- Configure and enable ER:LC first, including a valid ER:LC API key.
- Open Configure → CAD and enable the feature.
- Select Dispatcher page roles and Responder page roles. These roles control page access directly.
- Optionally select CAD supervisor roles for configuration access. Supervisor roles do not grant responder or dispatcher page access.
- Choose the CAD log channel, required panic alert channel, and optional unit status channel.
- Create at least one agency, choose its type and color, and attach responder roles and dispatcher roles.
- Choose whether to import live ER:LC calls, allow manual calls, allow responder self-dispatch, and set the default call priority.
- Save, then open CAD from its own server-card button or use /cad to receive the page links available to your roles.
Good to know
- Discord server ownership, Administrator, and Manage Server do not bypass CAD page roles.
- A member needs a configured responder role to open Responder CAD and a configured dispatcher role to open Dispatcher CAD.
- CAD supervisor roles can manage CAD configuration but cannot open either operational page unless they also have that page role.
- The map shows incident locations only. Responder locations are intentionally not plotted.
- Discord CAD logs display member mentions without sending notification pings.
- Handled calls close the incident and release its assignments.
Common check
If something does not work, check these first: Horizon has the needed Discord permissions, the bot role is high enough, the channel still exists, and the right staff roles are selected in Configure.